FAQ

788 bet FAQ — Withdrawals, Live Games, VIP and Bonus

On this page you will find detailed answers to the most frequently asked questions from 788 bet users. Withdrawal times, live dealer games, VIP cashback benefits and welcome bonus terms — all explained in one place in plain English. Useful for both new members and experienced players.

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Payment FAQ

Withdrawals

After submitting a withdrawal request at 788 bet, the money typically reaches your bKash, Nagad, Rocket or Upay account within 30 minutes to 3 hours. The time may vary slightly depending on server verification and the payment partner's own processing, but most requests are completed quickly.

The minimum withdrawal amount at 788 bet is ৳800. The same limit applies to all payment methods — bKash, Nagad, Rocket and Upay. Make sure your account has enough balance before submitting a request, and ensure the number you want to send money to is already registered.

Yes, 788 bet offers withdrawals 7 days a week, 24 hours a day. Processing at night or on holidays runs the same as normal hours. However, if the mobile payment network has its own maintenance window, there may be a slight delay — in that case, log in from the 788 Login page to track your request.

For security reasons, 788 bet always encourages withdrawals to a mobile wallet registered in your own name. When the account name and wallet name match, processing is faster and the risk of sending to the wrong account is reduced. If you want to send to a different name, confirm with live chat support first.

If a withdrawal has been pending for more than three hours, first log in to your account and check the transaction status. If that does not resolve it, contact 788 bet's 24/7 live chat in Bengali and provide your transaction ID. The issue is usually resolved quickly after technical verification.

788 bet currently supports withdrawals to four mobile wallets: bKash, Nagad, Rocket and Upay. Withdrawals can be requested from a minimum of ৳800 on each method. Rocket is Dutch-Bangla Bank's mobile wallet service, so Dutch-Bangla Bank customers can use it easily as well.

Live Games FAQ

Live Dealer Games

In Baccarat, you bet on which of two hands — Player or Banker — will have a score closer to 9. Card values are added together and only the last digit counts as the score. 788 bet's live casino section has Baccarat tables from multiple providers including Evolution and SA Gaming, where you can also chat in Bengali.

"Even money" bets in Roulette such as red/black or odd/even have roughly a 50% chance of winning (excluding the zero pocket), but pay 1:1. A Straight Up bet on a single number pays 35:1 but has a much lower chance. 788 bet's live Roulette tables offer European and other variants — the bet limits for each table are shown on screen.

Each live table at 788 bet has its own bet limits — some tables are suited for smaller bets while others allow higher stakes. The minimum and maximum limits are displayed on screen before you open a table. You can choose any table that fits your budget.

Yes, both Teen Patti and Andar Bahar are available in 788 bet's live casino. In Teen Patti you form the best hand with three cards, and in Andar Bahar you predict which side a matching card will appear on. These games are familiar to South Asian players, and a JILI Teen Patti variant is also available.

In live dealer games, a trained dealer from a professional studio deals cards or spins the roulette wheel via live video stream. You place bets in real time from your own device. 788 bet has live tables from several top providers including Evolution, Pragmatic Play Live and Ezugi — with a good internet connection, you get a great experience on both mobile and computer.

VIP FAQ

VIP Benefits

788 bet's VIP program has four levels: Bronze (up to 0.3% weekly cashback), Silver (up to 0.6%), Gold (up to 0.9%) and Platinum (up to 1.2%). The higher the level, the higher the cashback rate — it is calculated on the total net loss for the week.

In addition to weekly cashback, 788 bet VIP members receive personalised offers, special promotional opportunities and priority customer service. Higher-level members may get early access to new games or events. Visit the 788 VIP page for full details on benefits.

Weekly cashback is the return paid at the set rate on your net loss for that week — total losses minus total winnings. For example: a Gold member with a ৳20,000 net loss in a week receives ৳20,000 × 0.9% = ৳180 cashback. This amount is added to the account automatically.

By playing regularly and staying active on your account at 788 bet, you will gradually move up to higher VIP levels. Level changes happen automatically based on your play history — no separate application is needed. Once you reach a new level, the new benefits and higher cashback rate activate automatically.

In most cases cashback is credited to the account automatically, but in some cases you may need to claim it. Contact 788 bet's live chat support to find out the exact process. Check the 788 VIP page regularly for the latest information on VIP levels and benefits.

Bonus FAQ

Welcome Bonus

788 bet offers a 150% bonus on your first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives you a ৳1,500 bonus, making your total balance ৳2,500. To claim the bonus, log in to your account, make a deposit and activate the bonus from the promotions section.

The wagering requirement for the welcome bonus is 20 times the bonus amount. That means for a ৳1,500 bonus received on a ৳1,000 deposit, you need to complete ৳1,500 × 20 = ৳30,000 in bets. These bets can be placed on slots, live casino or sports — the contribution rate for each game is stated in the terms and conditions.

Yes, 788 bet bonuses have an expiry — if the wagering requirement is not met within the set time, the bonus and any winnings from it may be cancelled. Check the terms and conditions page for the exact expiry period, or look at the timer in the promotions section of your account after activating the bonus.

In most cases, if you withdraw a bonus after activating it, the bonus and any winnings earned from the bonus balance are forfeited, while the original deposit remains in the account. Before cancelling a bonus, consult 788 bet's live chat to avoid unexpected losses. Full terms are written in the terms and conditions.

The minimum deposit at 788 bet is ৳300 — this applies to any section including slots, live casino or sports. A deposit of ৳300 or more is eligible for the welcome bonus. The slots section has hundreds of games from well-known providers including PG Soft and Pragmatic Play, where you can bet with your bonus balance.

A deposit of ৳20,200 would give a 150% bonus of ৳30,300, but the maximum cap is ৳15,000 — so you receive ৳15,000 in bonus, making your total balance ৳35,200. The wagering on this bonus will be ৳15,000 × 20 = ৳3,00,000. This means a deposit of ৳10,001 or more is enough to unlock the maximum bonus.

Get direct help

Still have questions? Talk to the Support Team

If this page's FAQ didn't solve your problem, 788 bet's support team is always available. Help is offered in both Bengali and English.

Live Chat

Ask questions in Bengali via live chat, 24 hours a day, 7 days a week. Just click the chat icon on any page of the site to get started.

Email Support

For detailed issues, contact us by email. Support address: [email protected]

Read the Responsible Gaming Guidelines and remember — 788 bet is for persons aged 21+ only.