788 bet Privacy Policy

This privacy policy applies to the 788 bet platform. When you use our website, open an account, play games, or carry out payment transactions, we collect certain information from you. This policy describes what information is collected, for what purpose it is used, and how securely it is stored.

By continuing to use the 788 bet platform, it will be assumed that you have read and agreed to the terms of this privacy policy. This policy forms an integral part of our Terms and Conditions and both documents should be read together.

Our services are intended exclusively for individuals aged 21 and above. We do not knowingly collect any information from minors.

2.1 Information You Provide Directly

We collect information that you provide yourself during account registration, verification, and payment processing. This includes:

• Full name, date of birth, and national ID number
• Mobile number and email address
• bKash, Nagad, Rocket, or Upay account details (for transaction processing only)
• Account password (stored in encrypted form)
• Messages or complaint details provided when contacting customer support

2.2 Automatically Collected Information

When you use the 788 bet platform, certain technical information is logged automatically:

• Device type, operating system, and browser version
• IP address and approximate geographic location
• Time spent on the site, pages visited, and click patterns
• Game session data: bet amounts, outcomes, and duration

2.3 Information Received from Third Parties

For identity verification purposes, we may sometimes receive information through approved verification service providers. This information is used solely for confirming account authenticity and preventing fraud.

Collected information is used for the following purposes:

• Creating, managing, and verifying accounts
• Processing deposits and withdrawals — via bKash, Nagad, Rocket, and Upay
• Distributing bonuses, promotions, and VIP rewards
• Detecting and preventing fraudulent activity
• Managing customer support — assistance in Bengali via live chat and email
• Technical improvement of the platform and enhancement of user experience
• Implementing responsible gaming policies and monitoring unusual gaming behaviour

If we wish to use your information to send marketing messages, your explicit consent will be obtained beforehand. You may withdraw this consent at any time.

788 bet does not sell, rent, or provide your personal information to any unauthorised third party. However, certain information may be shared in the following circumstances:

• Payment Processing: Only the information necessary to complete a transaction is shared with bKash, Nagad, Rocket, and Upay providers.
• Identity Verification Services: Information may be shared with approved verification providers to confirm account authenticity.
• Technology Service Providers: Partners engaged in server management, security analysis, or software maintenance may receive limited information under confidentiality agreements.
• Legal Obligations: Information may need to be disclosed in response to a court order or a lawful request from a law enforcement agency.

Before sharing information with any third party, a confidentiality agreement with that party is confirmed.

5.1 What Are Cookies

Cookies are small text files stored in your browser. They are used to remember your preferences and improve the functionality of the site.

5.2 Types of Cookies We Use

• Essential Cookies: Required for maintaining login sessions and managing security tokens.
• Functional Cookies: Used to remember your language preference and display settings.
• Analytics Cookies: Used to understand site usage patterns — this information is analysed on a completely anonymous basis.

5.3 Managing Cookies

You can block or delete cookies from your browser settings. However, disabling essential cookies may prevent some services from working correctly, particularly login and payment functions.

To keep your information secure, 788 bet uses industry-standard technology and practices:

• SSL (Secure Socket Layer) encryption — every data transfer between the website and server is encrypted
• Sensitive information (passwords, payment details) stored in hashed and encrypted form
• Server access is strictly controlled and regular security audits are conducted
• Suspicious logins or unusual transactions are monitored automatically

Even after an account is closed or becomes inactive, information required to meet legal and financial obligations is retained for a defined period, then securely deleted.

In the event of a security breach, affected users will be notified as quickly as possible and the necessary protective measures will be taken.

As a 788 bet user, you have the following rights regarding your own information:

• Right to Access: If you want to know what information we hold about you, contact us.
• Right to Correction: If there is an error in your information, you can request a correction.
• Right to Deletion: In certain circumstances, you can request that your personal information be deleted. However, this may not be possible if there is an ongoing dispute or legal obligation.
• Right to Restrict Processing: In certain circumstances, you can request that processing of your information be temporarily suspended.
• Data Portability: You can request a copy of your information.
• Right to Opt Out of Marketing Communications: You can request to stop receiving our marketing messages at any time.

To exercise these rights, contact our customer support team. Requests are generally responded to within 30 business days of receipt.

All 788 bet services are exclusively for individuals aged 21 and above. We do not knowingly collect any information from minors.

Date of birth is verified during account registration. If it is later found that a user is below the required age, their account will be suspended immediately and their information deleted.

For more information on responsible gaming, please read our Responsible Gaming Guide.

This privacy policy may be updated if our services or technology change over time. For any significant changes:

• The "Last Updated" date at the top of the page will be changed.
• Registered users will be notified via email or platform notification.
• Continuing to use the platform after a change will be considered as consent to the new policy.

For significant changes, we will endeavour to obtain active consent. If you do not agree to the new policy, you have the right to close your account.

If you have any questions about this privacy policy, or wish to request access to or deletion of information, please contact us. You may also read our Frequently Asked Questions section for answers to common queries.

Our customer support team is available seven days a week, 24 hours a day, to assist you in Bengali via live chat. Emails are generally responded to within 24–48 hours.

Email: [email protected]