Legal Document

788 bet Terms and Conditions
for Using Our Services

Please read these terms carefully before opening an account on the 788 bet platform. They contain detailed information about account management, bonus eligibility, payment processes, and your rights and responsibilities.

Secure Platform Ages 21+ 24/7 Live Support
Last updated: January 2025
01
Introduction

General Overview and Eligibility

These terms and conditions ("Terms") apply to the use of the 788 bet platform and all its services. By accessing the website or registering an account, you are automatically considered to have accepted these Terms.

These Terms apply to adult users in Bangladesh. Only individuals aged 21 or above may open an account on 788 bet and use any betting or casino services. Providing false information during age verification will result in account suspension and possible forfeiture of deposited funds.

788 bet reserves the right to modify these Terms at any time. Continued use of the platform after any changes constitutes acceptance of the updated Terms. The date of the latest update will be shown at the top of this page.

02
Account

Registration and Account Management

2.1 Registration Process

Each user may open only one account. Operating multiple accounts for the same individual or household is strictly prohibited. The name, mobile number, and date of birth provided at registration must be accurate and match your national ID.

2.2 Identity Verification (KYC)

788 bet may request identity documents at any stage — particularly when processing a withdrawal. A clear copy of your national ID or passport, and if required, payment method details, may need to be submitted. The platform reserves the right to restrict an account if documents are not provided within the specified timeframe.

2.3 Account Security

Keeping your username and password confidential is entirely your responsibility. Sharing your login details with any third party is prohibited. If you suspect unauthorised access, contact the support team immediately. Account transfers or sales are not permitted under any circumstances.

2.4 Right to Close an Account

If a user violates these Terms, engages in fraudulent activity, or compromises platform security, 788 bet may suspend or permanently close the account without notice. Any valid balance in such cases will be considered separately.

03
Financial Transactions

Deposit and Withdrawal Policy

3.1 Deposit Methods and Limits

788 bet currently accepts deposits via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳300. Failing to use the correct reference number during a deposit may delay funds reaching your account. For any issues, contact the support team via 24/7 live chat.

3.2 Withdrawal Policy

A minimum of ৳800 is required for a withdrawal, and processing generally takes between 30 minutes and 3 hours. Withdrawals are typically processed through the same method used for the deposit — bKash, Nagad, Rocket, or Upay. Withdrawals may be temporarily held until identity verification is complete.

Before processing a withdrawal request, 788 bet will confirm that the wagering requirements for any associated bonus have been met. Attempting to withdraw before fulfilling the wagering requirements will result in the bonus balance being cancelled, and only your own deposited funds may be withdrawn.

3.3 Source of Funds

You confirm that all deposited funds come from a legitimate source. Using third-party cards or accounts is strictly prohibited. If money laundering or fraudulent transactions are suspected, the relevant transactions will be suspended and investigated.

Important: For any questions about deposits and withdrawals, detailed answers are available on our Frequently Asked Questions (FAQ) page.
04
Promotions

Bonus and Offer Terms

4.1 Welcome Bonus

For new members, 788 bet offers a 150% first-deposit bonus of up to ৳15,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,500 bonus, making a total balance of ৳2,500, and ৳1,500 × 20 = ৳30,000 must be wagered before withdrawal.

4.2 Weekly and Special Promotions

788 bet runs the following promotions:

  • Weekly 788 bet Reload: 30% bonus, up to ৳8,000, wagering 18x, minimum deposit ৳300.
  • 788 bet Slots Festival: 50% bonus, up to ৳10,000, wagering 22x, applicable to the slots section only.
  • Cricket Wave Bonus: 40% bonus, up to ৳12,000, wagering 20x, valid during cricket events.
  • Birthday Special Gift: up to ৳2,000, wagering 15x, once per month in the birthday month registered on the account.
  • Refer a Friend Reward: up to ৳3,000, wagering 12x, both parties receive the reward when a new active friend is referred.

4.3 General Bonus Terms

Multiple bonuses cannot be active at the same time unless specifically stated. If a bonus is not used within the specified period after being credited, it will be automatically cancelled. Winnings from a bonus cannot be withdrawn until its wagering requirement is met. 788 bet reserves the right to cancel a bonus and any associated winnings in the event of a breach of bonus terms.

05
VIP Program

VIP Tiers and Cashback

788 bet's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Cashback is awarded weekly based on net losses:

  • Bronze: up to 0.3% cashback per week
  • Silver: up to 0.6% cashback per week
  • Gold: up to 0.9% cashback per week
  • Platinum: up to 1.2% cashback per week

Cashback is calculated based on total net losses for the week (total losses minus total winnings). For example, a Gold tier member with ৳20,000 in net losses for the week receives ৳20,000 × 0.9% = ৳180 cashback. VIP tiers are upgraded based on consistent playing activity. 788 bet reserves the right to modify VIP program terms at any time, but active members will be informed in advance.

06
Gaming Policy

Betting and Gaming Rules

6.1 Bet Acceptance and Cancellation Policy

Once a bet is confirmed, it generally cannot be changed or cancelled. However, in the event of a technical error, incorrect odds being offered, or an event being cancelled, 788 bet reserves the right to void the bet and return the stake. If an official error is found in published odds, the bet will be settled at the corrected odds or cancelled.

6.2 Special Conditions for Sports Betting

For sports bets, the officially declared result of the event is final. If a match is postponed or not completed within the scheduled time, the outcome will be determined according to the applicable betting rules. For multi-bets, if even one selection is voided, it will affect the overall bet result.

6.3 Prohibited Activities

Misuse of bonus offers, arbitrage betting, use of bots or automated software, and coordinated account operation are strictly prohibited. If such activity is detected, the account will be suspended immediately and any associated winnings will be cancelled.

07
Personal Information

Data Storage and Privacy

The personal information you provide when registering an account on 788 bet is used solely for identity verification, payment processing, and service improvement. Information is not sold to third parties. Full details on how data is collected, stored, and used can be found in our Privacy Policy. SSL encryption technology is used to protect your data.

To update any information related to your account, contact the support team. Supporting identity documents will be required for changes to core identity details (name, date of birth).

08
Protection

Responsible Gaming Commitment

788 bet believes that gaming should be for entertainment and should never become a financial burden. The platform offers deposit limit settings, self-exclusion, and break options. If any user experiences gaming-related issues, our support team is available 24/7 to help.

Use of 788 bet by minors (under 21) is strictly prohibited. Parents and guardians should monitor their children's device and internet use. For more information on responsible gaming, visit our Responsible Gaming section, which includes self-assessment tools and support resources.

09
Technical Matters

Mobile App and Platform Use

788 bet's Android (APK) and iOS apps are available through official channels. Downloading software from third-party sources is unsafe and may compromise account security. 788 bet will not be responsible for any harm resulting from the use of software obtained from anywhere other than official channels.

Services may occasionally be temporarily interrupted due to technical maintenance. In such situations, reasonable protection will be provided for any bets or transactions that are in progress.

10
Disputes and Resolution

Complaints and Dispute Resolution

10.1 How to File a Complaint

If you have a complaint regarding a transaction, bet result, or account matter, first contact 788 bet's support team via 24/7 live chat. Providing the relevant transaction ID, date, and details when raising a complaint will help reach a faster resolution.

10.2 Review and Decision

Each complaint is resolved after a proper investigation. The outcome will be communicated within a set timeframe after the complaint is received. 788 bet's decision will be considered final, though there is an opportunity for reconsideration if new evidence is presented.

10.3 Limits of Liability

788 bet is not liable for losses caused by internet connection issues, user device failure, or third-party service failures. In the case of errors on the platform's own part, reasonable efforts will be made to compensate for the relevant loss.

11
General Provisions

Validity and Applicability of Terms

If any part of these Terms is found to be unenforceable, the remaining parts will remain fully in effect. 788 bet's failure to enforce any term will not be considered a waiver of that term. These Terms constitute the entire agreement between 788 bet and the user, and replace any prior oral or written understandings.

To learn more about 788 bet and get an overview of our mission and services, visit our About Us page.

Notice: These Terms are written in Bengali and the Bengali version is authoritative. In the event of any dispute, the Bengali text will be considered final.

Still have questions?

Our support team is available in Bengali 24 hours a day, 7 days a week.

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